live china Privacy Policy

This page describes what we collect when you use live china and how we keep that data protected. We at live china take data privacy seriously and comply with applicable data protection laws in the jurisdictions where our service is available.

When you register for a live china account, open a deposit, or withdraw funds, we collect personal information necessary for account verification (KYC), fraud prevention, and regulatory compliance. We also track your activity on our platform—game choices, wager history, and payment transactions—to calculate your weekly cashback, manage your account tier, and settle your withdrawals fairly.

Our data handling practices are set out below. For questions about how we use your information, contact us via in-app messaging or our FAQ section

What Data We Collect and How We Use It

Account Registration and KYC Data

We collect your email address, full name, date of birth, and phone number when you register for live china. During KYC verification, we also ask for a government-issued ID (passport or national ID card) and proof of your residential address (utility bill or bank statement from the past three months).

We use this information to verify your identity, confirm your eligibility to use our service, and comply with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations in the jurisdictions where we operate. Your KYC documents are stored securely and are not shared with third parties except where required by law or to assist with fraud investigations.

Payment Information and Transaction History

When you deposit or withdraw funds on live china, we collect payment method details (the last four digits of your card or e-wallet account, the payment provider name, and the transaction amount and date). We do not store your full card number or e-wallet credentials—those are processed by our payment gateway partners and encrypted in transit.

We retain your transaction history to calculate weekly cashback settlements, process withdrawal requests, and generate your account statement. Transaction records are kept for at least five years to comply with financial record-keeping obligations.

Gaming Activity and Account Behaviour

We collect data about your activity on live china: which games you play (sportsbook markets, live-dealer tables, slots, or esports), your wager amounts, your wins and losses, and the dates and times of your sessions. This data feeds our cashback calculation, tier-progression system, and tournament leaderboards.

We also use activity data to detect unusual patterns that may indicate account compromise, fraud, or breach of our terms. If we suspect fraudulent activity, we may freeze your account pending investigation and may be required to report the matter to relevant authorities.

Device and Access Information

When you access live china via browser or mobile app, we log your device type (iPhone, Android, Windows, macOS), your IP address, your browser type, and the pages or games you visit. We use this information to optimise our platform, diagnose technical issues, and prevent unauthorised access.

We also use device fingerprinting and IP analysis to detect account takeover attempts and to enforce geographic access restrictions. If we detect access from a jurisdiction where our service is not available, we may block that access.

At live china, we minimise data collection to what is necessary for security, compliance, and service delivery. We do not sell your personal data to third parties.

Data Retention, Sharing, and Your Rights on live china

How Long We Keep Your Data

We retain your KYC documents (ID and address proof) for the duration of your account plus five years after closure. Account activity data (game history, transaction records) is retained for at least five years. Email and password reset logs are kept for two years. This retention schedule complies with financial and anti-fraud regulations in the jurisdictions where live china operates.

If you request account closure, we will disable your account immediately. Your personal data will be anonymised or deleted within 90 days, except where we are required by law to retain it (e.g., for dispute resolution or regulatory reporting).

Who We Share Your Data With

We share your data only with trusted third parties who assist us in operating live china:

• Payment processors: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet—to process deposits and withdrawals.
• KYC verification partners: Third-party identity verification services to validate your documents.
• Fraud detection services: Specialised vendors to screen for suspicious activity and AML compliance.
• Law enforcement: Where required by subpoena, court order, or applicable law, we may disclose account information to government agencies or regulators.

All third-party processors are contractually obligated to protect your data and to use it only for the purposes we specify. We do not sell your personal data for marketing or other commercial purposes.

Cookies and Tracking Technologies

Our live china platform uses cookies to remember your login session, store your language preference, and track page navigation for analytics purposes. Most cookies expire when you close your browser; some (like login tokens) may persist for up to 30 days if you choose "remember me" during login.

You can disable cookies in your browser settings, but this may limit your ability to use live china. We also use web beacons and pixel tags to measure the effectiveness of our promotions and to monitor for fraud. These technologies do not identify you personally but help us understand how users interact with our platform.

Data Localisation and Cross-Border Transfer

Our servers may be located outside your jurisdiction. When you use live china, your data may be transferred to and stored in data centres in other countries. We undertake to protect your data with the same standards of security and privacy regardless of server location. By using live china, you consent to this cross-border data transfer.

If your jurisdiction has strict data localisation requirements, we recommend contacting us via FAQ or in-app messaging to discuss your specific situation before registering.

Your Rights and Data Access Requests

Depending on your jurisdiction, you may have the right to:

• Request access to the personal data we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of your data (subject to legal retention obligations).
• Object to certain processing activities (e.g., profiling for fraud detection).
• Receive a copy of your data in a portable format.

To exercise any of these rights, contact us via in-app messaging, email, or our FAQ sectionWe will respond to data access requests within 30 days where legally required, or sooner if possible.

Security Measures and Data Protection

We at live china use industry-standard encryption (TLS/SSL) to protect data transmitted between your device and our servers. Your password is hashed and salted; we do not store passwords in plain text. Sensitive information (card numbers, bank account details) is processed by certified payment gateways, not stored on our servers.

We recommend enabling two-factor authentication (2FA) in your account settings to add an extra layer of security. We also recommend using a strong, unique password and logging out when you finish each session.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or applicable law. If we make material changes, we will notify you via email or by displaying a notice on our platform. Your continued use of live china after such notice constitutes acceptance of the updated policy.

Contact Us for Privacy Concerns

If you have questions about our privacy practices, wish to submit a data access request, or have a privacy complaint, contact us via in-app messaging or our FAQ sectionWe aim to respond to all inquiries within three business days. For more details about our terms and compliance obligations, see our terms and conditions and legal notice